WHO WE ARE:
We (Metric International Ltd/Imperial International Ltd) care about your privacy and the information you share with us, this is why our promise to you is that your information will never be sold or traded. The forms on this website that you can use to provide us with your personal information such as your email address or name, will be used solely for the purpose of contacting you directly in regards to the information that you require. We may also, if you opt-in, contact you with various marketing emails which we think may be of interest to you, however, we will ensure that any correspondence will give you the power to opt-out of these communications at any time. This privacy notice explains in detail about the types of data we may collect on you, how it is collected, when it is collected and what it will be used for.
In this policy, ‘webstore’ refers to www.eaziglide.com. ‘We’, ‘our’, ‘us’ refers to Metric International Ltd and parent company, Imperial International Ltd. ‘You’, ‘your’ refers to customers of the webstore.
IDENTITY AND CONTACT DETAILS:
Eaziglide Web Sales,
Tel:0116 286 7000
If you have any questions regarding anything to do with your personal data, do not hesitate to contact us at any time via email (firstname.lastname@example.org) or via letter to the aforementioned address.
WHEN WE COLLECT DATA:
When you make a purchase from our webstore, we collect your data in order to process your purchase and carry out our duty to follow it up, by sending you a confirmation email. We may also need your personal data for accounting activities and litigation management. We process your personal data to manage your website account. If you opt in to our promotional emails/newsletters, then we will process your personal data. These may relate directly/indirectly to our products. We process your personal data for the purpose of management of our social media pages.
LEGAL BASIS THAT WE RELY ON:
We collect and use your personal data to carry out the contractual agreement established when purchasing goods from our webstore. By placing an order, you give us consent to process the supplied data in order to carry out our duty to you. We may also process your personal data because we have a legal obligation to do so, for example, accounting and tax regulations. We may also process your personal data because we have a legitimate interest to do so, for example in the case of a dispute.
When you create an account, you give us consent to process your data.
When subscribing to our emails/newsletters, you give us consent to process your personal data.
When you interact with us on social media, you give us consent to process your personal data.
TYPES OF PERSONAL DATA WE COLLECT:
When you place an order, we collect and process the following data about you for the purposes listed above:
If you provide a different address to your own for delivery of your goods, please inform the resident/owner of that address of the provisions and rights in our privacy notice.
When you create an account on our webstore, we collect and process the following data for the reasons listed above:
When you choose to opt-in to our emails/newsletters, we collect and process your email address for the reasons listed above.
When you interact with us on social media, we obtain and may process the following data for the reasons listed above:
Comments (Relating to directly or indirectly to products)
WHO WILL HAVE ACCESS TO YOUR DATA:
In the context of placing an order, for the aforementioned reasons, we may have to provide your personal data to the following third parties:
Payment provider (PayPal: See further down)
Logistics service providers
Accountants and auditors
Financial institutions and insurance companies
Judicial and police authorities
When you make an account, our website provider (Chimera Studio) may have access to your information, in aid of account management.
If you choose to opt in to our emails/newsletters, our chosen mailing service, MailChimp. MailChimp is a popular medium for a lot of businesses and for more information, please see MailChimp’s privacy notice.
When you interact with us (publicly) on social media, anyone can access information supplied by your page or any comment you may have left. Any information supplied to us via a private interaction will not be shared.
In the eventuality of a merger or acquisition, another company may have access to your data.
TRANSFER OUTSIDE OF EEA:
Your personal data will not be transferred outside the European Economic Area without appropriate safeguards.
When you make a purchase on our webstore, your data is retained for as long as necessary for us to carry out your order, however, when you register your guarantee, we will hold onto the necessary data indefinitely, in order to fulfil our lifetime guarantee policy.
When you create an account, we will keep your information until you choose to delete your account.
If you choose to sign up to our emails/newsletters, we will continue to send you emails until you choose to unsubscribe from them. The option to unsubscribe will be marked clearly in each email.
When you interact with us on social media, we will have access to your data until you choose to delete it, for example, deleting a comment, or until we delete it as part of management of our pages, for example deleting old posts.
Under the 2018 data protection act, your legal rights are as follows:
be informed about how your data is being used
access personal data
have incorrect data updated
have data erased
stop or restrict the processing of your data
data portability (allowing you to get and reuse your data for different services)
object to how your data is processed in certain circumstances
You also have rights when an organisation is using your personal data for:
automated decision-making processes (without human involvement)
profiling, for example to predict your behaviour or interests.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
You can set your browser to not accept cookies, and the link provided further down tells you how to remove cookies from your browser. However, in a few cases, some of our website’s features may not function as a result.
To find out more about cookies, go to www.allaboutcookies.org
AUTOMATED DECISION MAKING:
We do not engage with automated decision making.
We have implemented appropriate technical and organisational measures to ensure the confidentiality of your personal data and to protect your data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
This policy is subject to amendment at any time within the restrictions of the regulations. We will update the ‘last updated’ date in the top right-hand corner of the document when this is done.
PRIVACY POLICIES OF OTHER WEBSITES:
HOW TO CONTACT THE APPROPRIATE AUTHORITY:
If you feel that our handling of your information has not been sufficiently satisfactory, then you can contact the Information Commissioners office at their website https://ico.org.uk/ where you can begin the process of raising a ticket.
Metric International Ltd Company number: 12450057
Imperial International Ltd Company number: 01764399